We have a support center available to you at any time!

In case of emergency

WHAT TO DO IN CASE OF EMERGENCY

  1. Contact the assistance center of WORLD MEDIC ASSIST to inform your case and they give you the orientation and the necessary assistance.

  2. You can also request assistance by sending an email to info@worldmedicassist.com with the detail above and the phones where the Holder can be located.

  3. If the Beneficiary or a third person can not communicate with the Assistance Center, it will resort to the medical service closest to the place where it is, with the unavoidable obligation to notify the Central Assistance within 24 hours of the event .

  4. Follow step by step the instructions issued by the WORLD MEDIC ASSIST Assistance Center to arrive at the solution as soon as possible of your case.

  5. In case of loss of luggage follow the following instructions:

    • Immediately checked for lack of luggage, please contact the airline or responsible person inside the same area where the luggage arrives and request and complete the form P.I.R. (Property Irregularity Report).

    • Before leaving the Airport, contact the WORLD MEDIC ASSIST Assistance Center by phone to notify them of lost baggage and receive instructions from assistance personnel.

Emergency numbers:

Germany: 08007237977

Argentina: 08006662363

Brazil: 08000380622

Spain: 900838022

Spain: 900938719

France: 0805089450

United Kingdom: 08082347454

Portugal: 0800180143

Italy: 800794540

United States: 19542710202

United States: 18888161811

USA/ cobro revertido: 19543060611

Important points to take into consideration at the time of your trip

  • Prior to the trip we suggest that you inform yourself about the requirements that the country where you are going in order to have everything ready and up to date:

    • Visa
    • Passport
    • Vaccines
  • Permits to travel with minors.

  • Look for information on the climatic conditions of your destination country so that you can select the appropriate clothing for the trip.

  • If any of the travelers are taking any medication (s) carry enough medicines that require treatment or cover the time of travel.

  • Ask for information at the hotel where you are staying on unsafe areas where it is not advisable to go there to take precautions.

  • We suggest that you do not play risk sports if you are not prepared. Beware of any accident that could endanger your life and your vacations and enjoy your trip.